We can discuss replacement or refund options, and will have the courier driver collect the damaged item and return it to us. not obvious due to packaging) please notify Whitcoulls within 24 hours of delivery. Should any damage be found after opening your parcel due to the damage being concealed (i.e. What happens if the goods are damaged when I open them up? Depending on your delivery address, these orders can be delivered the very next day. When we can, we dispatch your pre order on the evening before the product is released. Pre Order There’s nothing like eagerly anticipating a new release, so where we can, we offer pre orders to ensure you don’t miss out. Many books have a specific release date that we must comply with, so these titles are not available to purchase unless the release date has been reached, and stock has been delivered on time. These products are due for release on the date shown. Supa Buddies, Dog Man and Cat Kid, are back in. The Dog Man and Cat Kid 100-piece puzzle features dynamic images straight from the 1 New York Times Bestselling series. Drinking Games for People who Never Drink (except when they do) 19.99. Please use the Check in Store tool on the product details page to see if a store near you has stock. Dog Man: Attack of the Fleas board game 19.99. In Store Only These products are not available to order online. It pays to ring the store first if you are planning a special journey to buy a particular product, as stock is only updated overnight and can be sold throughout the day. To check instore availability : Select your Region, then click the Check InStore button. These products are not stocked in our stores and are only available to order on the website.Ĭurrently In Store Only Sorry these products can’t be ordered online for the time being, but you can check to see if a store near you has stock. These products are in our supplier warehouses and have a longer lead time to dispatching. It pays to ring the store first if you are planning a special journey to buy a particular product, as stock is only updated overnight and can be sold throughout the day at the store. Use the Check In Store tool on the Product Detail page to see if a store near you has stock. These products can also be found in many of our stores. Orders received before midday are usually shipped the same day, weekdays only, (excludes public holidays). If in stock, these products will be dispatched in 3-12 working days from your order being placed, unless an item ordered is unexpectedly out of stock.
This shipping timeframe is also shown for each product on your order confirmation email and web order history. The shipping time frames are shown for each product just above the Add to Cart button on the page. Not all products on the Whitcoulls website are stocked in our stores - many books are sourced directly from our suppliers to fill your order.
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